Privacy Policy

At Industrial-Leads, we connect buyers with high-intent leads. That requires a foundation of trust and transparency regarding how data is collected, processed, and stored. We take your privacy seriously and are committed to protecting your personal information.

1. Information We Collect

We collect information that you provide directly to us when you fill out a form, request a demo, or create an account. This includes:

• Contact Information: Name, Email, Phone Number, Company Name
• Billing Information: Processed securely via Stripe (we never store full credit card numbers)
• Lead Preferences: Target industries, regions, and buying criteria
• Usage Data: How you interact with our platform (pages viewed, features used)
• Communication History: Notes from calls, emails, and meetings with our team

2. How We Use Your Data

We use the information we collect to operate, maintain, and improve our services:

• Lead Delivery: Processing orders and delivering lead data to your dashboard
• Platform Operations: Managing your account, processing payments, and providing support
• Communications: Sending technical notices, updates, and support messages
• Analytics: Monitoring usage trends to improve our matching algorithms
• Security: Detecting and preventing fraudulent transactions and abuse
• Legal Compliance: Meeting regulatory requirements and responding to lawful requests

3. Data Sharing & Third Parties

We do not sell your personal information. We share data only in these limited circumstances:

• Service Providers: Third-party vendors who help us operate (e.g., Stripe for payments, Supabase for hosting)
• Lead Buyers: When you are a lead, your information is shared with qualified buyers who match your criteria
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted at rest and in transit using TLS/SSL
• Access Control: Role-based permissions ensure only authorized personnel can access data
• Regular Audits: We conduct security reviews and vulnerability assessments
• Secure Infrastructure: Hosted on enterprise-grade cloud infrastructure (Supabase/AWS)
• Payment Security: PCI-DSS compliant payment processing through Stripe

5. Your Rights & Choices

You have control over your data. You may:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information in your account settings
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing emails (service emails will continue)
• Data Portability: Request an export of your data in a machine-readable format

6. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your login session
• Understand how you use our platform
• Improve site performance and user experience

You can control cookies through your browser settings, but disabling them may affect site functionality.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, and fraud prevention purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: